Privacy Statement

1. Privacy at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our full privacy statement below.

Data Collection on This Website

How do we collect your data?

Your data is collected on the one hand by you providing it to us. This could be data you enter into a contact form, for example.

Other data is collected automatically or after your consent when you visit the website by our IT systems. This is primarily technical data (e.g., browser type, operating system, or time of page access). This data collection occurs automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the website is provided error-free. Other data may be used to analyze your user behavior. If contracts are concluded or initiated via the website, the data transmitted will also be processed for contract offers, orders, or other service requests.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Additionally, you have the right to request restriction of the processing of your personal data under certain circumstances. Furthermore, you have a right of complaint with the competent supervisory authority.

You can contact us at any time for this or any further questions on the topic of data protection.

Analysis Tools and Third-Party Tools

Your browsing behavior may be statistically evaluated when you visit this website. This happens primarily with so-called analysis programs.

Detailed information about these analysis programs can be found in the following full privacy statement.

2. Hosting

We host the contents of our website with a GDPR-compliant provider that operates its servers in qualified data centers within the European Union. We have concluded an order processing agreement (Auftragsverarbeitungsvertrag, AVV) with the hosting provider in accordance with Art. 28 GDPR, ensuring that personal data of our website visitors is processed only in accordance with our instructions and in compliance with the GDPR.

When you access our website, technical log data (e.g., IP address, date and time of the request, requested URL, user agent) is processed to ensure delivery of the website and to defend against misuse. This data is deleted after 14 days at the latest, unless further retention is required for evidentiary purposes.

Processing is based on our legitimate interest in a reliable and secure presentation of our website (Art. 6 Para. 1 lit. f GDPR).

3. General Notes and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy statement.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy statement explains which data we collect and why we collect it. It also explains how and for what purpose this happens.

Please note that data transmission over the Internet (e.g., when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the Controller

The controller for data processing on this website is:

Maik Engels
Growth Fulfillment (sole proprietorship)
Wiesengrund 37
41812 Erkelenz
Germany

Phone: +49 (0) 1556 3499780
Email: info@growthfulfillment.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses).

Data Retention Period

Unless otherwise stated within this privacy statement, your personal data will remain with us until the purpose for data processing no longer applies. If you request deletion of your data or revoke consent, your data will be deleted unless we have legally permissible reasons to retain it (e.g., tax or commercial retention periods); in such cases, deletion will occur after these reasons cease to apply.

General Information on the Legal Bases of Processing

If you have given consent, we process your personal data based on Art. 6 Para. 1 lit. a GDPR and Art. 9 Para. 2 lit. a GDPR if special categories of data are processed. If you have consented to the transfer of personal data to third countries, processing is also based on Art. 49 Para. 1 lit. a GDPR. If you consented to cookie storage or access to information on your device (e.g., device fingerprinting), processing is based on § 25 Para. 1 TDDDG. Consent can be revoked at any time. Data processing necessary for contract fulfillment or pre-contractual measures is based on Art. 6 Para. 1 lit. b GDPR. Data processing required to comply with legal obligations is based on Art. 6 Para. 1 lit. c GDPR. Further processing may be based on our legitimate interest under Art. 6 Para. 1 lit. f GDPR. The specific legal basis for each processing operation is explained in the following paragraphs of this privacy statement.

Recipients of Personal Data

In the course of our business activities, we work with various external bodies, which may require transmission of personal data. We only share personal data with external bodies if necessary to fulfill a contract, if we are legally obliged to do so (e.g., disclosure to tax authorities), if we have a legitimate interest under Art. 6 Para. 1 lit. f GDPR, or if another legal basis allows disclosure. When using processors, we share customer personal data only under a valid order processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of Consent to Data Processing

Many processing operations require your explicit consent. You can revoke any consent you have given at any time. The legality of processing before revocation remains unaffected.

Right to Object in Specific Cases and to Direct Marketing (Art. 21 GDPR)

If data processing is based on Art. 6 Para. 1 lit. e or f GDPR, you have the right to object at any time for reasons arising from your particular situation to the processing of your personal data, including profiling based on these provisions. The relevant legal basis for processing is stated in this privacy statement. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection under Art. 21 Para. 1 GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to processing of your personal data for such marketing, including profiling aspects. After objection, your personal data will no longer be used for direct marketing (objection under Art. 21 Para. 2 GDPR).

Right to Lodge a Complaint with Supervisory Authority

If there are breaches of the GDPR, data subjects have a right of complaint with a supervisory authority, in particular in their member state of residence, place of work, or place of the alleged infringement. This right is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to receive data that we process automatically based on your consent or contract in a commonly used, machine-readable format and to transmit that data to another controller, where technically feasible.

Right to Access, Rectification, and Erasure

You have the right at any time under applicable law to receive free information about your stored personal data, its origin, recipients, and purpose of processing and, where applicable, a right to rectification or erasure of this data. Please contact us at any time for further information on personal data.

Right to Restrict Processing

You have the right to request restriction of processing of your personal data. You can contact us at any time. The right to restriction applies in the following cases:

• If you contest the accuracy of your personal data, we need time to verify accuracy. During verification, you can request restriction of processing.
• If processing is unlawful, you can request restriction instead of deletion.
• If we no longer need your personal data but you require it for the assertion, exercise, or defense of legal claims, you can request restriction instead of deletion.
• If you have objected under Art. 21 Para. 1 GDPR, a balancing of interests is pending. During balancing, you can request restriction.

If processing is restricted, such data—apart from storage—may only be processed with your consent or to assert, exercise, or defend legal claims, protect another person’s rights, or for important public interests of the EU or a member state.

SSL/TLS Encryption

This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content such as orders or inquiries that you send to us. You can recognize an encrypted connection by the change from “http://” to “https://” and a lock icon in your browser address bar.

When SSL/TLS encryption is active, data you transmit to us cannot be read by third parties.

Objection to Advertising Emails

The use of contact data published under the imprint obligation for sending unsolicited advertising and information material is hereby objected to. The site operators reserve the right to take legal action against unsolicited advertising, such as spam emails.

4. Data Collection on This Website

Cookies

Our websites use so-called “cookies.” Cookies are small data packages and cause no harm to your device. They are stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain until you delete them or your browser automatically deletes them.

Cookies may come from us (first-party cookies) or from third parties (third-party cookies). Third-party cookies enable the integration of services from third parties (e.g., payment services).

Cookies serve various functions. Many cookies are technically necessary for certain website functions (e.g., shopping cart function or video playback). Other cookies can be used for user behavior analysis or advertising purposes.

Required cookies—necessary for electronic communication, provision of requested functions (e.g., shopping cart), or website optimization (e.g., audience measurement)—are stored based on Art. 6 Para. 1 lit. f GDPR, unless another legal basis is specified. The site operator has a legitimate interest in storing necessary cookies for technically error-free and optimized service provision. If consent is requested for cookie storage and similar recognition technologies, processing is exclusively based on that consent (Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG); consent can be revoked at any time.

You can set your browser to inform you about cookie placement and allow cookies only on a case-by-case basis, exclude cookies for certain cases or generally, or activate automatic deletion upon browser closure. Disabling cookies may limit the functionality of this website.

Information on which cookies and services are used on this website can be found in this privacy statement.

For managing your consent we use the cookie banner “Silktide Consent Manager,” which is served locally from our web server. No connection is made to the provider’s external servers.

Contact Form

If you send inquiries via the contact form, the data you provide in the form, including your contact details, will be stored to process the inquiry and for follow-up questions. We do not share this data without your consent.

Processing is based on Art. 6 Para. 1 lit. b GDPR if your inquiry is related to contract fulfillment or pre-contractual measures. In all other cases, processing is based on our legitimate interest in efficient inquiry processing (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if requested; consent can be revoked at any time.

Data you enter into the contact form remains with us until you request deletion, revoke consent, or the purpose for data storage ends (e.g., after inquiry resolution). Mandatory legal provisions—particularly retention periods—remain unaffected.

For delivering inquiries submitted via the contact form to our mailbox we use the SMTP service of Google Workspace (provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). The data entered into the form is processed by Google solely for the purpose of delivery to our email address. No further use takes place. We have concluded an order processing agreement with Google. To the extent that data transfer to the United States occurs, this is based on Google LLC's certification under the EU–US Data Privacy Framework. The legal basis is Art. 6 Para. 1 lit. b and lit. f GDPR; in case of consent, Art. 6 Para. 1 lit. a GDPR.

Inquiry by Email, Phone, or Fax

If you contact us by email, phone, or fax, your inquiry and all resulting personal data (name, inquiry) will be stored and processed for handling your request. We do not share this data without your consent.

Processing is based on Art. 6 Para. 1 lit. b GDPR if your inquiry relates to contract fulfillment or pre-contractual measures. Otherwise, processing is based on our legitimate interest in efficient request handling (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if requested; consent can be revoked at any time.

Data from email, phone, or fax inquiries remains with us until you request deletion, revoke consent, or the storage purpose ends. Mandatory legal provisions remain unaffected.

5. Plugins and Tools

Google Analytics

This website uses functions of the web analysis service Google Analytics. Provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the site operator to analyze visitor behavior. The operator receives usage data such as page views, dwell time, operating systems used, and user origin. Google may aggregate this data into a profile assigned to the user or their device.

We can also record mouse and scroll movements and clicks. Google Analytics uses modeling approaches to enrich data sets and employs machine learning technologies for data analysis.

Google Analytics uses technologies (e.g., cookies, device fingerprinting) to recognize users for behavior analysis. Information collected by Google about site usage is usually transferred to and stored on Google’s servers in the US.

Use of this analysis tool is based on Art. 6 Para. 1 lit. f GDPR. The operator has a legitimate interest in analyzing user behavior to optimize the website and advertising. If consent is obtained (e.g., for cookie storage), processing is based on Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time.

Data transfer to the US is based on the EU Commission’s Standard Contractual Clauses. Details: https://privacy.google.com/businesses/controllerterms/mccs/.

On this website, Google Analytics 4 is used with the measurement ID G-1932EK5VMZ. The default retention period for event-level data is 14 months. You can prevent collection by Google Analytics by installing the browser opt-out add-on (available at https://tools.google.com/dlpage/gaoptout?hl=en) or by revoking your consent at any time via the cookie banner icon. Where US servers are involved, data transfer is based on Google LLC's certification under the EU–US Data Privacy Framework.